WHAT OUR CUSTOMERS SAY
based on 3728+ reviews


We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.
For the past 35 years, our boutique in New York has shared with you a passion for timeless elegance, softness, and those little details that make every moment unique.
Today, to celebrate this beautiful journey together, we’ve curated a special collection of essentials — pieces crafted with care, offered in limited quantities, and at exceptionally gentle prices.
It’s your chance to rediscover the spirit of Emma & James and treat yourself to a meaningful piece… before they’re gone for good.
See you soon,
Emma & James

Frequently Asked Questions
When will my order be shipped?
After your payment is verified, we start working on your order immediately.
Your order is typically processed and shipped within 24 hours.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.
How do I track my order?
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts at any time.
What is the return policy?
We offer a 30 day money back guarantee.
If you aren’t 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt.
Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse.
How can I reach you?
We're always here to help! Whether you have a question or just want to chat. We're available every day of the week.
Our Hours:
Mon - Fri: 9:00 AM - 6:00 PM
Sat - Sun: 9:00 AM - 4:00 PM
We're doing our best to get back to you within 24 hours, but we always strive to respond as quickly as I can.
✉️ Email me at: info@emmajames-newyork.com
We are offering free shipping throughout the US only today.
We offer a simple 30-day money-back guarantee. Not satisfied? Get a full refund – no questions asked.

We manage SSL technology to ensure secure payment.

Customer satisfaction #1 priority. Emma & James has over 30.000+ satisfied customers and our customers rate us 4.8/5.0